Privacy Policy

Last updated: July 2026

Information We Collect

Wisconsin Pest Control collects personal information that you voluntarily provide when you request our pest management services, schedule inspections, or communicate with our team. This information may include your full name, residential or commercial address, telephone number, email address, and details about your property and pest-related concerns. We also collect payment information when you purchase our services, though full credit card numbers are processed through secure, PCI-compliant payment processors and are not stored on our servers.

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. For mobile users, we may collect device identifiers and location information if you enable location services when searching for nearby service availability. If you contact our customer support team by phone at (888) 239-7622, we may record call details and notes from our conversations to ensure quality service and accurate record-keeping.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our pest control services. Your contact details allow us to schedule appointments, confirm service visits, communicate treatment plans, and provide follow-up care instructions. We use property and pest issue details to properly assess your situation, prepare appropriate treatment strategies, and dispatch qualified technicians with the necessary equipment and materials.

We may use your email address or phone number to send service reminders, seasonal pest alerts relevant to Wisconsin's climate, and notifications about your account. With your explicit consent, we may occasionally send promotional communications about new services or special offers. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly. We also use aggregated, de-identified data for internal analytics to improve our service routes, technician training, and customer experience.

Data Sharing

Wisconsin Pest Control does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in limited circumstances necessary to operate our business and deliver services. We may share data with trusted service providers who perform functions on our behalf, such as payment processing, website hosting, email delivery, and customer relationship management. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing ongoing pest control services, maintaining warranty and guarantee records, and complying with legal obligations. Service records are typically retained for seven years to support warranty claims and regulatory compliance. Payment records are retained in accordance with applicable tax and accounting requirements. When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Essential cookies are necessary for the website to function properly and cannot be disabled. These include cookies that maintain your session and remember your preferences during visits.

We also use analytics cookies to collect information about how visitors use our site, which helps us improve functionality and content. These cookies do not identify you personally. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect website performance. Our website does not respond to "Do Not Track" signals from browsers, but you may opt out of analytics tracking through the mechanisms we provide in our cookie consent banner.

Third-Party Services

Our website and operations integrate with select third-party services to enhance functionality and service delivery. These include payment processors, calendar and scheduling systems, mapping services for technician routing, and review platforms for customer feedback. Each third-party service operates under its own privacy policy, and we encourage you to review those policies. We carefully evaluate the privacy and security practices of any third party before integrating their services and limit the data shared to what is strictly necessary for the intended purpose.

Our website may contain links to external websites, including industry resources or partner organizations. We are not responsible for the privacy practices or content of these external sites and recommend reviewing their privacy policies before providing any personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Wisconsin Pest Control. You may reach our privacy team by telephone at (888) 239-7622 during our regular business hours. You may also contact us through the mailing address or contact form provided on our website.

Residents of Wisconsin have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your personal data subject to legal exceptions. To exercise these rights, please contact us using the information above. We will respond to verified requests in accordance with applicable law and will not discriminate against you for exercising your privacy rights.